Our books comprise both Brand New and pre-owned books. There are different versions, Hardcover and Paperback. Please put this in mind while placing your order.
Shipping is outsourced to third-party providers hence non-refundable.
You are welcome to return/exchange items within 24hours from delivery time for orders in Nairobi and its environs and within 48hours for orders outside of Nairobi.
To be eligible for a return / refund / exchange;
- your item must be unused and in the same condition that you received it.
- Your item needs to have the receipt or proof of purchase.
- Your item needs to have a complaint reference issued by Halfpriced Books Prior to the return.
*Candles once sold cannot be returned
We have a no refund policy unless the error was on our part and exchange of goods purchased is not possible.
There are no refunds on items damaged during shipping. In that case, you must file a claim with the carrier.
Please note that items purchased on sale are not eligible for exchanges and returns; if you return the items to us, we would be unable to process a refund or exchange.
Once we receive your item, we will inspect it and notify you that we have received your returned item and notify you of the status of your refund initiating the same with our payment partner.
If your return is approved, we will initiate a refund within 24hours
You will be responsible for paying your own shipping costs for returning your item unless the error is on our part.
Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.
If you have any additional questions or require further clarification or information, please contact us